Terms & Conditions – Automoto.ae (Motor World Trading LLC)

These Terms & Conditions govern your use of Automoto.ae and the purchase of products from our website. By accessing or using our services, you agree to be bound by these terms.

1. General Overview

This agreement is between Motor World Trading LLC (“Seller”, “we”, “our”) and the user (“Buyer”, “you”).

By using this website, you confirm that:

  • You are legally capable of entering into a binding agreement
  • You will provide accurate and complete information
  • You agree to comply with all applicable laws and regulations

2. Account Registration

To place an order, you may be required to create an account.

You agree to:

  • Provide accurate, current, and complete information
  • Maintain the confidentiality of your login credentials
  • Accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts found to contain false or misleading information.

3. Product Information

Accuracy

We strive to ensure that all product descriptions, specifications, and pricing are accurate. However:

  • Information is provided by suppliers and manufacturers
  • Minor errors or variations may occur

We reserve the right to correct any errors without prior notice.

Product Availability

  • All products are subject to availability
  • We may cancel orders if items are out of stock
  • A full refund will be issued in such cases

Pricing

  • Prices are subject to change without notice
  • If a pricing error occurs, we reserve the right to cancel the order and issue a full refund

Product Images

  • Images are for illustration purposes only
  • Actual products may differ slightly in appearance

4. Orders & Payments

  • Orders are confirmed only after full payment is received
  • You will receive an email confirmation after placing your order
  • We reserve the right to refuse or cancel any order at our discretion

5. Buyer Responsibility

The Buyer is responsible for:

  • Selecting the correct product
  • Ensuring compatibility with their vehicle
  • Complying with local import laws (for international orders)

We recommend consulting a professional before purchasing auto parts.

6. Shipping & Delivery

  • Orders are shipped via third-party courier services
  • Delivery timelines are estimates and may vary
  • Multiple items may be delivered separately

Important:

  • Incorrect address may result in delays or additional charges
  • If delivery fails due to Buyer’s fault, re-delivery charges may apply
  • Our responsibility ends once the product is delivered and signed for

We are not liable for delays caused by events beyond our control (force majeure).

7. Order Cancellation

  • Orders cannot be canceled once shipped
  • Cancellation requests are only accepted before processing or supplier purchase
  • Approved cancellations will receive a full refund

8. Returns & Refunds

  • Returns are accepted within 14 days of delivery (subject to conditions)
  • Certain items (e.g., electrical parts) are non-returnable

For full details, please refer to our Refund Policy.

9. Warranty & Liability

  • Warranty (if applicable) is provided by the manufacturer
  • We are not responsible for:
    • Incorrect installation
    • Improper usage
    • Unauthorized repairs

Our liability is limited to the value of the purchased product.

10. Intellectual Property

All content on this website (text, images, logos, design) is the property of Automoto.ae and may not be used without permission.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy.

12. Governing Law

These Terms & Conditions are governed by the laws of the United Arab Emirates (UAE).

13. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting.

14. Contact Information

For any questions regarding these Terms:
📧 sales@automoto.ae